Terra Nova Drivers Training ("we", "us", or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights. By using our website or registering for courses you consent to the terms described below.

1. Information We Collect

• Personal details: name, date of birth, contact information, and driver's licence information when required.
• Course data: enrollments, progress, quiz results, and certificates.
• Technical data: device, browser, IP address, and site usage for analytics and security.

2. How We Use Your Information

• Manage course registrations, deliver training, and issue certificates.
• Verify eligibility and report completion to Motor Vehicle Registration (MVR) where required.
• Provide support, send course updates, and improve our services.

3. Consent & Legal Basis

By using our services you consent to the collection and use of your information as described. You can withdraw consent at any time by contacting us at info@terranovadriverstraining.ca, though this may affect our ability to provide certain services.

4. Sharing & Third Parties

We do not sell personal information. We may share data with MVR, service providers (hosting, LMS platforms, email, payment processors), or when required by law. All providers are contractually required to safeguard your data.

5. International Transfers & Storage

Your data may be stored in Canada or in other countries where our service providers operate. Cross-border transfers may be subject to foreign laws; we take reasonable steps to ensure adequate protections.

6. Retention

• Course records and certificates: retained for a minimum of 7 years.
• Payment records: retained for 7 years for accounting and tax compliance.
• Support correspondence: retained for up to 2 years unless required longer.

7. Security

We protect data with SSL encryption, secure hosting, and access controls. Although we take precautions, no system is 100% secure. In the event of a serious breach we will notify affected individuals and authorities as required by law.

8. Cookies & Communications

We use cookies and similar technologies to improve the site and remember preferences. We comply with Canadian Anti-Spam Legislation (CASL) for electronic communications; marketing messages include an unsubscribe option.

9. Your Rights

You may request access to, correction of, or deletion of your personal information (subject to legal retention requirements). To exercise your rights or raise a privacy concern, contact us at:

Terra Nova Drivers Training — Committed to privacy, safety, and professional driver education.